Please fill out this form and describe the problem in detail. Please include a daytime phone number where our service technician can reach you between 8:00AM and 5:00 PM, M-F. A technician will contact you with a recommended solution or to schedule a service call.

Technical support is available M-F from 8:00AM to 5:00 PM PST. You may contact us via e-mail at service@gstes.com.

After hours phone support is available if you have purchased the VAC warranty upgrade plan. Please have the SN# of your unit available and contact us at (800) 567-2764.

Company Name:
Address:
City:
State:
Zip Code:
Contact (First & Last Name):
E-Mail Address:
Phone Number/Ext.:
Pager Number:
PO # (if known):
CC#:
System S/N:
Location (and user):

What is the problem/symptom? Please be as detailed as possible.


What service would you like to be done in addition to the repairs?


Are there any passwords that we will need to know in order to service your equipment?