Technical Services Overview

Delivering quality technology solutions...

GST's Technical Support Services group is dedicated to deliver quality technology solutions to you. From Enterprise Based Computing to service and support, we offer a wide range of services to meet all of your IT needs. We are experienced, certified and excel in providing customers with focused service for specific company needs. Our skilled professionals know what it takes to survive in today's competitive world. We work with you to provide you with the utmost total and focused solutions for your business.

From specialized technology consulting for your business with technical support to e-business to enterprise-based systems deployment. The goal for GST is to deliver the tools to make your business succeed. We believe and know that our success is based on the ability to help your business get to the top.

Technical Support Services

Implementing leading edge technologies...

To help you implement leading edge technologies, GST offers a solutions-oriented approach to bring business benefits to enterprise customers with an integrated architecture to meet the growing need for networks, servers, and storage, and a portfolio of Technical Support Services resulting in a network that continuously delivers a competitive edge.

Technical Support Services Offerings:

• Maintenance Contracts
• Support Services
• Projects Management
• Network Operation Center
• Technology Management
• Desktop Support
• Hardware Maintenance
• Install/Move/Add/Changes
• Outsourcing of Technicians, Network Engineers, Application Developers, Database Developers, Systems Architects, Network Administrators, and consultants
  

GST offers a variety of Service programs. These program cover desktop and server maintenance, printer repair and maintenance as well as Network Installation and support.

Desktop, Notebook and Server Repair
GST offers on-site and depot repair services for IBM compatibles, HP, Compaq, IBM and Toshiba products. GST personnel can be dispatched throughout Southern California and specializes in fast, courteous, and expert service.

On-site and Depot Printer Repair and Maintenance
GST offers a wide range of printer repair and maintenance for HP, Okidata, Epson and Lexmark products. Repair services are available for in-warranty and out of warranty products.

For information or to schedule a complementary site assessment please contact HQSERVICE@gstes.com.

On-Site Maintenance Service
GST offers a variety of on-site maintenance offerings. Customers can purchase on-site maintenance on a four-hour response or eight-hour/next business day (standard) contract, a delayed response time contract or a Time & Materials basis.
If you would like to find out how to place your units under contract, please email: mailto:HQSERVICE@gstes.com

Hours of Coverage:
Monday - Friday 8:00 AM - 5:00 PM PST