Please fill out this form and describe the problem in detail. Once Submitted, the request will be reviewed and processed. An email will be sent accepting or declining the request. If approved, please follow the instructions within the email

Please note that RMA numbers expire 7 days from issue date. If a product is not received within 7 days of RMA, a new RMA request form must be completed, and the previous RMA number will be void.

All returned product must have the RMA# on the outside of the packaging.
Any returns without this RMA number will be accepted.

Average turnaround time for RMA is 1-2 weeks, any additional delay with the RMA the customer will be contacted.

All defective merchandise must be in original packaging, including all manuals, cables, etc.

Company Name:*
GST Account Number:
Contact (First & Last Name):*
E-Mail:*
Phone Number:*
Fax Number:*
GST Invoice Number:
Customer PO Number:

Product Description:*

Problem:*

Or you can fax this information to (714) 572-8030

Please contact us at 1-714-572-8020
E-mail us at returns@gstes.com